Total Quality Management in Education (Paperback)




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Format: Paperback


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Product Summary

Format: Paperback

ISBN: 9780749420345

Publisher: Kogan Page

Publish Date: 11/1/1996

Buy.com Sku: 202746075

Item#: RCXKFP

Buy.com Sales Rank: 150889

Dimensions (in Inches) 8H x 5.25L x 0.5T

Pages: 160

Total Quality Management is a way of helping institutions to manage change and to set their own agendas for dealing with new external pressures. In this updated edition the author examines the key concepts of TQM and shows how it can be put to effective use in education. The book includes a self-assessment checklist, and provides a framework and guidelines for transforming institutional culture - often a slow process.

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