TapeWare Care is an all-in-one maintenance and support contract designed to provide TapeWare customers with notification of product updates, new version releases and 12x5 technical support for a period of one year. Consider how quickly technology, infrastructure and storage requirements change, at only a fraction of the product price, TapeWare Care is and intelligent way to protect your investment from future upgrade and support costs.
Features
TapeWare Care is designed to be purchased along with a corresponding new or upgrade TapeWare product.
OS Required - Novell NetWare, Microsoft Windows 2000 Advanced Server
Service & Support - New releases update
Service & Support Details - New releases update - 1 year ¦ Technical support - phone consulting - 1 year - availability: 12/5 hours a day / days a week ¦ Technical support - web knowledge base access - 1 year - availability: 24/7 hours a day / days a week ¦ Technical support - e-mai