| Author: Mike Snyder Jim Steger Brad Bosak |

Product Summary

Get answers to common questions about setting up the design environment and building custom solutions with Microsoft Dynamics CRM. Delve into core architecture, tools, and techniques, and learn how to exploit powerful customization features. Authored by industry-leading experts, this book shows how to deliver intelligent CRM solutions that meet the unique challenges and requirements of your business. Discover how to: Set up the development environmentEnhance the product''s APIs with your own code Execute business logic using plug-ins Build custom workflows that extend native workflow functionsCreate user-friendly integration with scripts and application extensionsCode custom pages optimized for Microsoft Outlook with Offline Access Get code samples on the Web. |
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From the Publisher:
A guide to Microsoft Dynamics CRM 4.0 covers such topics as setting up the development environment, building custom workflows, creating user-friendly integration with scripts and applications, and constructing custom security access. |

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