| Value | 5 | | Performance | 5 | | Ease of Use | 5 | | Overall Satisfaction | 5 |
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5 of 5 Best Customer Service on Ebay Saturday, November 29, 2008 Mike Springer from High Point,NC
I purchased a Midland 5001 CB Radio from Buy.Com off ebay.When the radio arrived I had a problem with it.It would receive but not transmit.I contacted Midland and was told it would cost me $65.00 to return it for repair.I then contacted Buy.Com and explained the problem with the radio and what Midland wanted to warranty the radio.I was emailed a prepaid shipping label and returned it to Buy.com customer service.They shipped me a new radio within a few days.They were great to deal with and they now have a loyal customer forever. Was this review helpful?
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