MCDST Self-Paced Training Kit (Exam 70-271): Supporting Users and Troubleshooting a Microsoft Windows XP Operating System (Hardcover)

Author: Walter Glenn
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Product Summary
Format: Hardcover
ISBN: 9780735622272
Publisher: Microsoft Press
Publish Date: 10/26/2005
Buy.com Sku: 31282943
Item#: R4M25E
Buy.com Sales Rank: 65422
Dimensions (in Inches) 9.25H x 7.75L x 2.25T
Pages: 944
Edition Number: 2
 
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Now fully updated for Windows XP Service Pack 2, this all-in-one training kit provides in-depth preparation, practice, and review for one of two required exams for the Microsoft Desktop Support Technician Certification (MCDST). Covering Exam 70-271, this kit packs the tools and features exam candidates want most--"including in-depth, self-paced training based on final exam content; rigorous, objective-by-objective review; exam tips from an expert, exam-certified author; and a robust testing suite. It also provides real-world scenarios, case studies, and troubleshooting labs for the skills and expertise you can apply to the job. Focusing on building your ability to resolve end-user incident requests by configuring and troubleshooting the Microsoft Windows XP operating system in the corporate or home environment, this official study guide covers system installation, managing access to resources, configuring and troubleshooting hardware devices and drivers, configuring and troubleshooting the desktop and user environments, and troubleshooting network protocols and services. Ace your exam preparation by working at your own pace through the lessons, hands-on exercises, and practice tests. The flexible, best-of-class test engine on CD-ROM features 425 practice questions. Choose timed or untimed testing mode, generate random tests or focus on discrete objectives or chapters, and get detailed explanations for right and wrong answers--"including pointers back to the book for further study. You also get a 180-day evaluation version of Windows XP software and other resources on the CD--"making this kit an exceptional value and a great career investment.
 
  
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1 of 1 customers found this review helpful.
 
5 of 5 This book is perfect for somone wanting to learn a Monday, March 03, 2008
Nathan from Marysville Michigan  

Excellent book and CD package. For $40 this book offered the same if not more than them online courses. It is great having the info in hard print as well for future research if needed. I will be ordering the other books very soon for MCDST and MCSA The only issue I had was with the CD running in Vista.. For those who have a issue running the testing I found that if you go to the install path of the product (e.g. C:\Programs Files\Certification Preperation\LocalWare.exe or similar) right click LocalWare.exe, select Properties and set under ‘Compatibility’ the option ‘Run this Program as Administrator’
 
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