| Product Summary |  Reconditioned | | Manufacturer: HEWLETT PACKARD | | Mfg Part#: KC336uar | | Buy.com Sku: 207978192 | | Item#: C5QGRF | | Buy.com Sales Rank: 62040 | | See more in Notebooks |  |
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| | |  | The notebooks in this series feature a cool-looking, black resin finish with wave pattern. The exterior is amazingly sturdy and is designed to survive rough handling at places such as airport security checkpoints. The dv9728cl also has a full-size keyboard with separate numeric keypad; volume and launch buttons are controlled by simply tapping or swiping your finger across a strip on the keyboard.
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| | An NVIDIA GeForce Go 7150 graphics card with 256MB dedicated video memory delivers best-in-class video for games and multimedia. A 17" high-definition widescreen with BrightView technology provides you with a home theater-like viewing experience. You also get high-quality sound from integrated Altec Lansing stereo speakers, plus two stereo headphone jacks (one of which is S/PDIF capable), which enables connection to your surround sound audio system. The integrated HDMI port lets you view high-definition content on your HDTV (cable sold separately).
With this model's integrated 1.3 MegaPixel webcam and dual omni-directional microphones, it's easy to stay in touch with friends and family. Use the webcam with an instant messaging application to have a live chat with people who have an Internet connection anywhere in the world. Or use a video application to capture video for playback later. You can even use the webcam to take still pictures and e-mail them to friends. The integrated microphone also supports VOIP applications.
| | Features |  | Product Name dv9728cl | | Product Number KC336UA#ABA | | Microprocessor 2.0 GHz AMD Turion 64 X2 Dual-Core Mobile Technology TL-60 | | Microprocessor Cache 512KB+512KB L2 Cache | | Memory 3072 MB | | Memory Max Up to 4 GB | | Video Graphics NVIDIA GeForce Go 7150M | | Video Memory Up to 1071 MB | | Hard Drive 250 GB (5400 rpm) | | Multimedia Drive LightScribe Super Multi 8X DVDR/RW with Double Layer Support | | Display 17.0" WXGA+ High-Definition* BrightView Widescreen Display (1440 x 900) | | Fax/Modem High speed 56K modem | | Network Card Integrated 10/100BASE-T Ethernet LAN | | Wireless Connectivity 802.11 b/g WLAN | | Sound Altec Lansing speakers | | Keyboard 101-key compatible; Notebook keyboard with scroll bar and integrated numeric keypad; 2 Quick Launch Buttons | | Pointing Device Touch Pad with On/Off button and dedicated vertical scroll Up/Down pad | | PC Card Slots One ExpressCard/54 slot (also supports ExpressCard/34) | | External Ports 5-in-1 integrated Digital Media Reader for Secure Digital cards, MultiMedia cards, Memory Stick, Memory Stick Pro, or xD Picture cards | | 4 Universal Serial Bus (USB) 2.0 | | 2 Headphone out | | 1 microphone-in | | 1 VGA (15-pin) | | 1 TV-Out (S-video) | | 1 RJ-11 (modem) | | 1 RJ -45 (LAN) | | 1 notebook expansion port 3 | | 1 IEEE 1394 Firewire (4-pin) | | 1 Consumer IR | | Dimensions 15.16 (L) X 11.22" (W) X 1.65"(H) | | Weight 7.7lbs | | Security Kensington lock | | Power-on password | | Accepts 3rd party security lock devices | | Power 65 W AC Power Adapter | | 8-cell Lithium-Ion (Li-Ion) battery | | What's In The Box HP Pavilion WebCam with Integrated Microphone | | Mobile Stereo Earbud Headphones (1 pair) | | HP Mobile Remote Control | | Software | | Operating System: | | Genuine Windows Vista Home Premium | | Security and Support: | | Symantec Norton Internet Security 2008 (including 60 days complimentary live update) | | HP Help & Support Center | | PC Recovery (Softthinks Restore Solution) | | HP Wireless Home Network Setup | | HP Total Care Advisor | | Multimedia: | | Vongo | | HP PhotoSmart Essentials | | HP Quick Play | | Muvee AutoProducer | | Cyberlink DVD Suite | | HP Games Powered by Wild Tangent | | Productivity and Finance: | | Microsoft Works | | Microsoft Office 2007 Student and Teacher Edition: 60 Day Trial Version | | Internet Solutions: | | AOL Instant Messaging Service | | Microsoft Internet Explorer | | HP Easy Internet Signup (part of HP Easy Setup) | | Adobe Acrobat Reader | | Service and Support |
| | Tech Specs | | Product Name dv9728cl | | Product Number KC336UA#ABA | | Microprocessor 2.0 GHz AMD Turion 64 X2 Dual-Core Mobile Technology TL-60 | | Microprocessor Cache 512KB+512KB L2 Cache | | Memory 3072 MB | | Memory Max Up to 4 GB | | Video Graphics NVIDIA GeForce Go 7150M | | Video Memory Up to 1071 MB | | Hard Drive 250 GB (5400 rpm) | | Multimedia Drive LightScribe Super Multi 8X DVDR/RW with Double Layer Support | | Display 17.0" WXGA+ High-Definition* BrightView Widescreen Display (1440 x 900) | | Fax/Modem High speed 56K modem | | Network Card Integrated 10/100BASE-T Ethernet LAN | | Wireless Connectivity 802.11 b/g WLAN | | Sound Altec Lansing speakers | | Keyboard 101-key compatible; Notebook keyboard with scroll bar and integrated numeric keypad; 2 Quick Launch Buttons | | Pointing Device Touch Pad with On/Off button and dedicated vertical scroll Up/Down pad | | PC Card Slots One ExpressCard/54 slot (also supports ExpressCard/34) | | External Ports 5-in-1 integrated Digital Media Reader for Secure Digital cards, MultiMedia cards, Memory Stick, Memory Stick Pro, or xD Picture cards | | 4 Universal Serial Bus (USB) 2.0 | | 2 Headphone out | | 1 microphone-in | | 1 VGA (15-pin) | | 1 TV-Out (S-video) | | 1 RJ-11 (modem) | | 1 RJ -45 (LAN) | | 1 notebook expansion port 3 | | 1 IEEE 1394 Firewire (4-pin) | | 1 Consumer IR | | Dimensions 15.16 (L) X 11.22" (W) X 1.65"(H) | | Weight 7.7lbs | | Security Kensington lock | | Power-on password | | Accepts 3rd party security lock devices | | Power 65 W AC Power Adapter | | 8-cell Lithium-Ion (Li-Ion) battery | | What's In The Box HP Pavilion WebCam with Integrated Microphone | | Mobile Stereo Earbud Headphones (1 pair) | | HP Mobile Remote Control | | Software | | Operating System: | | Genuine Windows Vista Home Premium | | Security and Support: | | Symantec Norton Internet Security 2008 (including 60 days complimentary live update) | | HP Help & Support Center | | PC Recovery (Softthinks Restore Solution) | | HP Wireless Home Network Setup | | HP Total Care Advisor | | Multimedia: | | Vongo | | HP PhotoSmart Essentials | | HP Quick Play | | Muvee AutoProducer | | Cyberlink DVD Suite | | HP Games Powered by Wild Tangent | | Productivity and Finance: | | Microsoft Works | | Microsoft Office 2007 Student and Teacher Edition: 60 Day Trial Version | | Internet Solutions: | | AOL Instant Messaging Service | | Microsoft Internet Explorer | | HP Easy Internet Signup (part of HP Easy Setup) | | Adobe Acrobat Reader | | Service and Support |
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| Customer Reviews |  | | Value |  4.5 | | Performance |  4 | | Ease of Use | 4.5 | | Overall Satisfaction | 4 |
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5 of 5 I love it! Friday, November 07, 2008
Leslie from Auburn, Wa
I'm very happy with my laptop. It's very handy to have with me and I can sit just about anywhere with it. I am pleased so far. Was this review helpful?  
5 of 5 Incredible Value Saturday, September 27, 2008
Rich from Geneva, IL
I did a lot of shopping before purchasing, both online and bricks-and-mortar. This machine was an exceptional value!
Many of the comments complained that, because it was a refurbished machine, there was this, that, and the other thing wrong with it. I used to run a refurb center for electronic goods and know all the "tricks of the trade". This was in mint condition, and I suspect probably was never even used or taken out of the box originally. Everything works, is clean, no scratches or signs of use.
Vista takes a little getting used to, but my copy of MS Office 2007 Pro, which crawled on my (now dead) 5 yr. old Gateway machine w/ 512 mB RAM, now flies with the 3 gB of RAM. I do plan to go up to 4 gB eventually, though.
The ONLY thing I didn't like is that there is no operation manual or CD/DVD - apparently you have to go online to read or print it. Other than that, I can't recommend this purchase more highly!! Was this review helpful?
5 of 5 Great Value Sunday, September 07, 2008
A Customer from Groesbeck, TX
I have been very pleased with this laptop. My children and grandkids live 1000 miles away. The built in webcam has allowed us to talk and see them which has been awesome. Battery life has also been quite good. It did take much longer than 3 days to ship, however. Was this review helpful?
5 of 5 So far, so good Wednesday, September 03, 2008
S.G from Show Low, AZ
I was reserved about ordering a refurbished laptop - but the budget and my high expectations brought me this route. So far, it is working out good. The laptop looks and behaves brand new. I have to admit - I was leary of Vista, and am still adjusting. 3 GB of RAM would send a Windows XP computer screaming so fast you couldn't keep up with it. But Vista seems to run only good with it. I truly expected it to run faster with these system specs, and Vista is the only reason I can think of why it's not. It is running good, and hopped right on my wireless network. The webcam seems to work, although I have not used it in an IM yet. Haven't used the microphone yet, and the speakers are not that great. I wouldn't use it for my primary mp3 computer. I have not yet tried out all the goodies, but I'm on my way.
Only bad thing I've noticed is the screen has high glare/reflectivity in bright light. Also, has one of those shrunken Shift Keys on the right-hand side. I hate those! Was this review helpful?
5 of 5 Refurbished DV9000 Saturday, July 12, 2008
A Customer from camp hill pa
This notebook is a great deal. I could not find a single blemish anywhere, and would swear it is brand new. Was this review helpful?
5 of 5 Nice Laptop Saturday, July 12, 2008
A Customer from Baltimore, Maryland
The computer I received works great. It has a lot of nice features and includes a nice package of software. The wide screen monitor looks excellent, too. I find the included Windows Vista Operating system works well for me. Was this review helpful?
5 of 5 Wow Wednesday, June 18, 2008
Kurt from Dearborn, Michigan
I can't tell you how happy I am purchasing this laptop!
It looked brand new, not a scratch and not a single bad pixel.
The Laptop handles Vista like a pro.
Great Price and value! Was this review helpful?
3 of 5 new lap top Tuesday, June 10, 2008
jhoda from schwenksville,pa
Vista is still to quirky. I would be happier with XP.Some manuals or other documentation would be helpful.A novice would have a tough time setting it up. Everything in it is as advertized.Clean and new look. To soon to give an opinion but it looks like a good value Was this review helpful?
2 of 2 customers found this review helpful.
4 of 5 No HDMI Port Friday, May 30, 2008
A Customer from Tucson, AZ
The laptop is a great deal for the power and features. The description and the picture are both wrong however, as there is no HDMI port on the laptop. Was this review helpful?
1 of 1 customers found this review helpful.
1 of 5 I feel ripped off! Physical condition was bad! Friday, May 30, 2008
trholbrook57 from South Jordan, UT
This laptop computer arrived last night in a box clearly marked by HP as a "refurbished" computer. In the evening light, it at first looked good. But as it got darker while I was getting it configured, I turned on the room light and that's when I noticed this computer was dirty and extremely worn physically. The textured keys were worn shiny from extensive use, and there were dozens of small spots of something that had been splashed on the computer, both inside and out, and then dried. It was almost like someone had sneezed on it just after eating some food and not bothered to wipe it off except for maybe the screen. I am very surprised that HP would resell such a dirty and well worn, very used piece of equipment. The documentation is also too brief. All that came with it was a short Quick Start guide. Ive lost a lot of faith in HP from this experience. I'm still trying to decide whether to send it back or not. I just need a working machine right now and having to replace this messy, very used, well worn laptop is going to be a hassle. I question how long this laptop is going to last as it has obviously seen extensive use in the past. Very disappointing! Very, very disappointing indeed! Was this review helpful?
1 of 1 customers found this review helpful.
4 of 5 the notebook requires service!! Tuesday, May 27, 2008
A Customer from Brooklyn NY
I agree the shipment of the product comes very fast after I made the purchase from buy.com. However, after the first attempt, it was found out that webcam was not working for this notebook. after talking with HP services for hours to troubleshoot this , I had to return it to HP for a fix. also there is only 90 days warranty for this product. so watch out when you buy a refurnished one. After this experience, I would rather spend a bit more to buy a new one. sometimes you can not just look at the price!!! It is just a painful to go through all these headache!!
Was this review helpful?
4 of 5 The Battery do not last that long Wednesday, May 21, 2008
A Customer from Albuquerque NM.
The computer looks great. Get a better battery the one it come do not last to long an video mode.
Was this review helpful?
3 of 5 Great laptop, but only 14 DAY WARRANTY Tuesday, May 20, 2008
A Customer from Toledo, OH
This is a great laptop at a fantastic price. Only concern is with the very limited 14 day warranty. After that, buyer beware.
If you buy one of these, be sure to put it through some rigorous testing the first two weeks to be sure that it was refurbished correctly, otherwise the great deal could turn sour. It says that these are factory refurbished, so it is a bit disappointing that HP won't stand behind the repairs any longer than two weeks. Was this review helpful?
4 of 5 Nice for the price Monday, May 19, 2008
A Customer from Zanesville OH
Unit arrived in like new condition. It works as advertised although I haven't tried the webcam or card reader. I bought this laptop to run Linux and it's doing a good job so far. I expected a little more from the Altec Lansing speakers but they're no worse than most other laptop speakers. Was this review helpful?
5 of 5 perfect Monday, May 19, 2008
A Customer from stamford,CT
good for the money.... Was this review helpful?
3 of 3 customers found this review helpful.
5 of 5 Love it!! Sunday, May 18, 2008
A Customer from Syracuse, NY
Great Laptop, great price. Has everything on my wishlist for RAM, CPU, Video, etc. I love all the little touches, like the scroll area on the touch pad, and the mute/volume controls, and the remote control!
The 17" display is great on my middle-aged eyes, but the trade-off is that it gets heavy to have on my lap for a long time. The shiny display is great indoors, not so good outdoors. Was this review helpful?
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