| Product Summary | | Manufacturer: Mach Speed | | Mfg Part#: QTLHO9 | | UPC: 00878376001279 | | Buy.com Sku: 211106910 | | Item#: | | Buy.com Sales Rank: 81979 | | See more in Comp | |
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| | | | Qresolve is a premium tech support service, proactively securing and resolving issues for customers via Phone, Chat, Email & Remote. We have a dedicated, qualified team comprising of Solution Engineers, Sr. Solution Engineers, Technical Team Leaders and more.
"Where others promise solutions, we DELIVER them"
Qresolve support team is equipped with installation, configuration, troubleshoot and repair solutions for a range of PC, Gadgets and other connected devices. Our experience enables us to provide best in class support from legacy hardware & software support to the latest in emerging technologies in PC and connected devices support.
| | Features |  | Get Live Help for PC & Connected Devices. 24/7, 365 Days Phone Support | | Exclusively for Buy.com Customer – Support for PC, MP3s, Cameras, Wireless and more. | | Help boost system speed with a computer tune-up | | Protect your identity with spyware removal | | Safeguard your computer with virus removal | | Troubleshoot Vista or XP problems | | Secure your computer with a firewall | | Setup printers, mp3 players, and digital cameras | | Help with applications and much more! | | Great ways to use Qresolve Online Computer Tech Support | | Schedule routine maintenance checks to keep your computer running smoothly | | Call 24/7, 365 Days to get Phone/Chat/email & remote PC assistance with # 1 Ranked tech support | | Setup a printer, digital camera, or mp3 player to work with your computer | | Includes ONE INCIDENT support for up to 1 computer. | | Ask us any questions regarding your recent upgrade to Vista | | Give us a call if you have started using a Mac and have any questions | | How it works: | | Call us toll-free any time, 24/7. We are ready to help you 365 days a year. Instantly speak to a Solution Engineer. NO HOLD TIME | | Call us toll-free to get instant help. Our Solution Engineer will establish a secure remote diagnostic connection to troubleshoot and repair your computer online. You can watch and learn as your support engineer operates your computer safely and securely. |
| | Tech Specs | | System requirements: Windows 98 / ME / XP / Vista / Mac OSX. Broadband connectivity preferred (Dial-up option is available but results in slow remote support session) |
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| Customer Reviews |  | | Value |  5 | | Performance | 5 | | Ease of Use | 5 | | Overall Satisfaction | 5 |
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5 of 5 Tech Support that delivered, above and beyond Sunday, July 12, 2009
Michael C. from Los Angeles, CA
Last month, while shopping on Buy.com, I bought my mother her first ever computer. We live 3,000 miles apart (LA to Boston), so when I saw an offer to add Qresolve's TechLiveHelp service for only $20 after rebate, it was an easily justified add-on. Heck, I paid $159 to have some data files transferred by Geek Squad this past January, due to a system crash...a king's ransom! So, $20 with a money back guarantee was a 'no brainer'. My mother now has her new laptop up and running and fully optimized by Qresolve's engineers, who spent 90 minutes on the phone with her and patiently walked her through the 'strange new world' of the internet. She has had no problems and now emails me and shares photo's and writes my 4 siblings regularly. While she's still intimidated here and there, but I've taken care of that now as well. I research Qresolve further, after her positive feedback, and decided to buy her Qresolve's unlimited 24/7 annual support plan for $199, which she since has used to be trained on Word and Gmail by Qresolve's engineers. I have also purchased the same plan for my household and no longer have to spend valuable time helping my wife and son with their laptops. I'm in the software industry, but even so, these engineers know stuff I wouldn't have figured out myself, so I'm obviously impressed...I don't generally write reviews, but this has been a relative lifesaver for me and my family. Thanks Qresolve, for your patience and your competence! Was this review helpful?  
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