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When will my credit appear on my account?


The time it takes for your credit to appear on your account varies depending on your credit type. The table below will help you to approximate how much time you will need to allow for your credit to be processed. Scroll to the bottom of the table to see your credit type calculated for you.

Credit Time Table

Credit Type RMA Claim Refusal Other
Customer returns items to Buy.com Returns Warehouse (shipping time for method returned)    
Customer emails Buy.com stating package has been refused      
Warehouse receives items and processes return (7 to 10 business days)    
Claim is processed (time varies)      
Credit is requested on behalf of customer (1 to 2 business days)
Credit is approved (3 to 5 business days)
Credit appears on customer's bank account (3 to 5 business days from credit approval)
Check is cut for refund (7 to 10 business days)
Check is mailed via First Class Mail (5 to 7 business days)
Approximate credit card procesing time 22 days* 12 days* 22 days* 12 days
Approximate faith payment processing time 34 days* 24 days* 34 days* 34 days
*This time does not include the time it takes for the item to be returned to our warehouse or the time involved to process a claim.


If you have not received your credit within the allotted time, please click here to send us an email.