| Credit Type |
RMA |
Claim |
Refusal |
Other |
| Customer returns items to Buy.com Returns Warehouse (shipping time for method returned) |
 |
|
 |
|
| Customer emails Buy.com stating package has been refused |
|
|
 |
|
| Warehouse receives items and processes return (7 to 10 business days) |
 |
|
 |
|
| Claim is processed (time varies) |
|
 |
|
|
| Credit is requested on behalf of customer (1 to 2 business days) |
 |
 |
 |
 |
| Credit is approved (3 to 5 business days) |
 |
 |
 |
 |
| Credit appears on customer's bank account (3 to 5 business days from credit approval) |
 |
 |
 |
 |
| Check is cut for refund (7 to 10 business days) |
 |
 |
 |
 |
| Check is mailed via First Class Mail (5 to 7 business days) |
 |
 |
 |
 |
| Approximate credit card procesing time |
22 days* |
12 days* |
22 days* |
12 days |
| Approximate faith payment processing time |
34 days* |
24 days* |
34 days* |
34 days |