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What Items Require Special Handling?

For you protection, some items may require a signature for delivery depending on the size, weight or value of the item(s).

Oversized or extremely heavy items are marked on their product detail pages as requiring a special charge and will ship separately from other items in your order.


Delivery Details for Big Screen TVs

Please Note that an adult signature is required on all deliveries of TVs

Delivery to a residence anywhere in the contiguous 48 states within 3 to 7 business days

Local delivery agent will call and schedule a delivery appointment for Monday-Friday within a 4-hour delivery window during normal business hours (8-5 M-F).


Heavy Video Items

For Budget Shipping, there is a surcharge of $1.00 for video items weighing more than 2.5 pounds and DVD items weighing more than 0.35 pounds.

For Standard Shipping, there is a surcharge of $1.50 for video items weighing more than 2.5 pounds and DVD items weighing more than 0.35 pounds.


Toys Items

Some KBToys items require an additional handling surcharge due to their unusual size or weight and will ship Standard Shipping only. This fee is in addition to the normal shipping rates. The handling surcharge will be added to the total cost of your order automatically.