Do I have to pay sales tax?

Yes, if the shipping address on your order is in the following states:

California
Connecticut
Illinois
Maryland
Massachusetts
Tennessee
New York
Washington

How much is sales tax?

Buy.com automatically computes the sales tax on products and shipping charges based on applicable state and federal guidelines. To see the total sales tax that will be charged on your order, click on the "checkout" button. This will not complete your order; it will only display your order summary, which shows what your order will look like including how much tax will be charged. You can then back out of this screen and continue shopping, or continue to checkout your order.

Are there any exemptions?

Yes. Buy.com can refund you for the taxes paid on orders you bring to our attention as long as they were placed within the past 30 days; however, the tax exempt rules are very specific

To see if you qualify, please see what forms you need to send in the section labeled “What forms do I need to send?” Once you have collected them, please fax the correct forms to 949-389-2635 with this cover sheet or email the forms and cover sheet to taxexempt@buy.com.

Buy.com does not refund for taxes paid on orders over 30 days old as the taxes have already been remitted to the state at that time.

What forms do I need to send?

If your purchase was made from a Buy.com Marketplace Seller, please see the section titled “What about sales tax on my Buy.com Marketplace orders?” below. If your purchase was directly from Buy.com, please follow these instructions:

Government Agencies:

Option 1: Please submit a clear photocopy of your tax exempt credit card by fax to 949-389-2635 with this cover sheet, or email the photocopy and cover sheet to taxexempt@buy.com. The last four digits and tax exempt text must be visible on the copy, and the government agency must be listed in the ship to address on your order.

If your order is completed using a third party payment method, Buy.com cannot accept a copy of a tax exempt credit card as proof of tax exemption. When a third party payment method is chosen, Buy.com does not receive the payment information associated with that payment method, and is therefore unable to verify a tax exempt credit card was used for the payment.


Option 2: While Buy.com cannot accept purchase orders to place an order, we can accept them as proof of government exemption. Please submit a clear copy of your government purchase order by fax to 949-389-2635 with this cover sheet, or email the photocopy and cover sheet to taxexempt@buy.com. Please make sure the government agency is listed in the ship to address on your order or we will be unable to approve your request.

Resellers:

If you are a reseller, please provide your resale certificate by fax to 949-389-2635 with this cover sheet, or email the forms and cover sheet to taxexempt@buy.com. Your ship to address must contain the same company name or address listed on your resale certificate.

If you have a valid Buy.com “My Account,” pre-purchase tax exemption is possible if you fax the tax exempt documentation to 949-389-2635 with a valid email account referenced on the fax and this cover sheet, or email the forms and cover sheet to taxexempt@buy.com.

Guest checkout orders may only be exempt from tax post-purchase. Please fax the tax exempt document after each order is placed. To make it easier on future purchases, please create a “My Account” that can be qualified for tax exemption. It’s fast, it’s easy, and it’s free!

What about sales tax on my Buy.com Marketplace Orders?

If you have registered your “My Account” as tax exempt, Buy.com will automatically exempt the taxes on your marketplace orders.

If your order is being shipped to a destination outside California, and you used Buy.com Guest Checkout or have not registered with Buy.com as tax exempt, please contact the Buy.com Marketplace Seller directly as they will be able to assist you with this request.

If your order is being shipped to a destination within California, and you used Buy.com Guest Checkout or have not registered with Buy.com as tax exempt, we will be happy to assist you with your tax exemption as we are based in California. Please see “What forms do I need to send?” for more information about how to claim your exempt status.

What happens then?

If you used Buy.com Guest Checkout, we will review your paperwork and issue a refund on the taxes of the order in question provided your paperwork is complete and correct.

If you checked out from Buy.com using your “My Account,” Buy.com will keep your information on file and amend your account so that you are not charged tax on any future orders.